Excellent & Easy Way to Choose the Best Live Chat Software

Live chat

Live chat tool

Live chat software allows businesses to connect with customers in real-time.

In today’s world, live chat software is meant to be really powerful as:

  • it allows businesses to talk directly with online customers
  • Target sales possibility
  • Customers questions are answered effectively
  • Ability to view all sorts of reports and analytics

Choosing the best tool can be challenging, but not anymore.

We have compiled interactive questions to help you with an interesting quiz to choose the best one.

We request you to take a short quiz as per the best of your experience with either of the services you have used or got a referral from your friends.

By the end of this quiz, we assure that you will get a better idea of which software you should choose for your business.

  • Which of these best describes your business/service?

    • Agency/Freelancer
    • Information Product
    • eCommerce
    • Coaching/Consulting
    • Blogging/Affiliate Marketer
    • Local Small Business
    • Saas/Start-Up
    • Non-Profits
    • Enterprise/Company
  • How long have you been in business?

    • 0-2 years
      0-2 years
    • 2-5 years
    • 5-10 years
    • 10+years
  • What is your most common struggle?

    • I can’t figure out where to start
    • I don’t have any people (traffic) coming to my website
    • My business is stuck and I need a new way to grow
    • I’m not a ‘techie’ and this tech stuff confuses me
    • I don’t know what live chat software I should use
  • Are you currently using live chat software in your business?

    live chat software
    • yes
    • No
  • What is your budget?

    • free
    • Mid-Range and Popular
    • No Budget Issue
  • Are you looking for e-commerce integration?

    ecommerce integration
    • Yes
    • No
  • Do you need widget customization? (which includes translation, language, custom logo, chat button)

    widget customization
    • Yes
    • No
  • Are you looking to combine CRM with live chat software?

    customer relationship management
    • Yes
    • No
  • Do you want to integrate Google Analytics with live chat software?

    Google Analytics
    • Yes
    • No
  • Do you want multiple website support?

    multiple website support
    • Yes
    • No
  • Do you want to integrate Google Adwords?

    Google Adwords
    • Yes
    • No
  • Are you looking for 24/7 customer support?

    customer support
    • YES
      Yes, I want
    • NO
      No, I don’t care

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Written by Nancy Thakker

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